Privacy Policy

This Privacy Policy describes how Karumi ("we", "us", or "our") collects, uses, and discloses personal information in connection with our AI-powered demo service, where AI agents join video calls to deliver product demonstrations. This policy applies to the following:

  • Customers who use our AI demo services.
  • Site visitors who visit our website.
  • Video call participants who attend AI-powered demonstrations.
  • End users who interact with our AI agents.

Children

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information of a child under the age of 16, we will take appropriate steps to delete such information.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

California Privacy Rights

If you are a California resident, you have the right to request and receive certain information about our disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us at privacy@Karumi.cloud.

What Information Do We Collect

We collect personal information directly from you, indirectly through your use of our services, and during AI-powered demo sessions. We collect the following types of personal information:

  • Name, email address, postal address, and other contact information.
  • IP address, browser type, operating system, and other technical information about the device used to access our services.
  • Video and audio recordings from demo sessions where our AI agents participate in video calls.
  • Voice data and speech patterns processed by our AI agents during demonstrations.
  • Video call participant information, including names, video feeds, and interaction data.
  • Usage information, such as pages visited, links clicked, and other actions taken on our website or within our services.
  • Demonstration session transcripts and chat messages exchanged during AI-powered demos.

Payment Processing

We do not store or process payment information on our servers. Our payment processors may collect and store your payment information in accordance with their own privacy policies and terms of service.

How Do We Use Personal Information That We Collect

We use personal information to provide and improve our AI demo services, to enable our AI agents to deliver product demonstrations via video calls, to communicate with you about your account, to send you marketing communications, and to comply with legal obligations. We may use video and audio recordings to train and improve our AI models, enhance demonstration quality, and develop new features. We may also use personal information to create de-identified and aggregated data sets that we may use for our own business purposes, including to improve our AI agents and develop new products.

Data Retention and Recording Storage

We retain video and audio recordings from AI demo sessions for the duration of your subscription and for a reasonable period thereafter to comply with legal obligations, improve service quality, and train our AI models. You may request deletion of your recordings by contacting us at privacy@Karumi.cloud. Please note that some recordings may be retained longer if required by law or for legitimate business purposes.

Third-Party Services and Integrations

Our AI demo services integrate with third-party video call platforms and may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party platforms and websites. When our AI agents join video calls on platforms like Zoom, Microsoft Teams, Google Meet, or other services, those platforms' privacy policies also apply. We encourage you to review the privacy policies of those platforms and websites.

Do Not Track

We do not respond to browser-based "Do Not Track" signals.

International Users

Our services are provided from the United States. If you are accessing our services from outside the United States, your personal information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfer, storage, and processing of your personal information in the United States.

Contact Us

If you have any questions or concerns about our Privacy Policy or our practices, please contact us at privacy@Karumi.cloud.

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